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FAQ

Find any reassurance you want here about your marketing woes.

  1. How much does a custom website cost? Toggle icon: How much does a custom website cost?

    Our custom websites start at $5,000 CAD for basic 3-page sites and go up to $15,000+ CAD for complex enterprise solutions. The final cost depends on your specific requirements, including:

    • Number of pages and features
    • Custom functionality requirements
    • E-commerce capabilities
    • Integration needs
    • Timeline requirements

    Of course, if you require additional work done outside the scope of a package, then we also offer hourly rates for additional work.

    To find out more, get your free quote today. We’ll provide a detailed quote within 24 hours of receiving your project details.

  2. How long does it take to build a website? Toggle icon: How long does it take to build a website?

    It depends.

    Depending on the package you choose, the completion time can take between 14-30 days. The time it takes depends on the complexity you want on your website, whether you have an existing design, and whether you need us to build from scratch or use a CMS like WordPress or Drupal. Here’s our typical timeline for the Basic Website package:

    • Days 1-2: Project analysis and design planning
    • Days 3-7: Design and development
    • Days 8-12: Content integration and testing
    • Days 13-14: Final review and launch

    Complex projects may take longer, but we’ll provide a detailed timeline in your quote. (You can always fully review your quote before spending a dime, so always best to get your free quote first.)

  3. Do you provide WordPress hosting and maintenance? Toggle icon: Do you provide WordPress hosting and maintenance?

    Yes.

    If you use a CMS like WordPress or Drupal, we can host and maintain your CMS website, but this is only offered as a stop-gap solution until you can get your static website onto a suitable free platform like Netlify, Vercel, or Cloudflare Pages. While this does work quite reliably already, to ensure best performance, we optimize all CMS websites for speed and performance using CDN (Content Delivery Network) networks, located by and near Calgary so that even if our servers go down, your customers still see the site.

    In our experience, 90% of websites don’t need a CMS and can massively benefit from a static website built with Astro. There are lots of other alternatives out there to just Astro which you can discover on staticgen.com.

    For maintenance, we can draw up a specialized quote for you if you want help using a CMS of choice like WordPress, Drupal, or Joomla. We would charge you our hourly rate in that case.

  4. Will my website work on mobile devices? Toggle icon: Will my website work on mobile devices?

    Absolutely! All our websites are built with a mobile-first approach, meaning they’re designed to work perfectly on:

    • Smartphones (iOS and Android)
    • Tablets (iPad, Android tablets)
    • Desktop computers
    • All screen sizes and orientations

    If you notice any horizontal scrollbar or layout issues on mobile, let us know, and we’ll address them right away 👍.

  5. Do your websites include SEO optimization? Toggle icon: Do your websites include SEO optimization?

    Yes! SEO optimization is included with all our websites. Even before we start designing your website, we pull a full report on the keywords and content that would best maximize traffic for your business. This report doesn’t just pull from sites like answerthepublic.com and google trends, but also from an aggregation of numerious AI search tools we use internally and pay for you so you don’t have to. Then, using AI, we determine the fine and delicate balance of keywords so as not to actually reduce traffic (see keyword stuffing).

    Depending on your business and target market, SEO optimization can include:

    • Local SEO (if you have a local Calgary business)
    • Correctly hooking up your Google Business Profile to the website via schema.org markup and Google Search Console
    • Performance optimization
    • AI Chatbot integration with ChatGPT, Google Gemini, or X Grok
    • Mobile and tablet optimization
    • Rich snippets and schema.org and json-ld markup

    Note, however: SEO optimization does not include regular updates to site content; if you want to rank higher in Google or other search engines through regular content, you’ll need to supply your own content.

  6. Can I update my website myself? Toggle icon: Can I update my website myself?

    Yes! All websites include full access to the code and can be updated using a code editor or a headless CMS. Alternatively, if you request to have your website hosted on a CMS like WordPress or Drupal, you can always log into the back-end of whichever CMS you choose.

    If we did your website using a static site generator like Astro and want to update your website, then we can also provide you a UI to update your website with:

    1. Decap CMS
    2. Forestry CMS
    3. Netlify CMS
    4. Contentful CMS
    5. Sanity CMS
    6. Prismic CMS
    7. Storyblok CMS
    8. ButterCMS CMS
    9. Kentico CMS
    10. Umbraco CMS

    In most cases Netlify CMS is the best option for updating your website. It’s free, easy to use, and works directly with Netlify, our preferred free hosting provider.

    Note: if you go with a CMS like WordPress or Drupal, you’ll have to pay a monthly fee for hosting. While we can provide you with free hosting for the first month, you’ll have to pay for hosting after that.

  7. What if I'm not satisfied with my website? Toggle icon: What if I'm not satisfied with my website?

    If you’ve already put the 25% downpayment within the first 7 days on your website and decide you no longer want to move forward, we’ll refund you the outstanding 75% of the total project cost. That will be done with Interac e-Transfer, since we only accept Interac e-Transfer for payments.

    For example, if you purchase the Basic Website package and put down the 25% downpayment of $1250CAD within the first 7 days, we’ll refund you $3750CAD of the remaining project cost of $5000CAD.

    Alternatively, if you’ve just asked us for one-off website fixes or updates, we will not refund you any money. We will continue to work on the website until you are satisfied, and then we will bill you for the time spent.

  8. How do I pay for my website? Toggle icon: How do I pay for my website?

    At the moment, we only accept Interac e-Transfer for payments.

    When you’re ready to make your 25% downpayment, you can send it to our email address: [email protected]. Once we receive the payment, we’ll send you a confirmation email and get started on your website.

  9. Why Juniper Marketing over other Calgary web design agencies? Toggle icon: Why Juniper Marketing over other Calgary web design agencies?

    In essence: done right, forever.

    Other Calgary design agencies will put you on a cookie-cutter template, with limited functionality and customizability. Maybe they supply you with a WordPress, SquareSpace, Wix, or other site builder. Sure you can update content, but what about when you want to customize the webpage itself and really implement your vision for anything more complex than just standard text content?

    You get lost, fast.

    Worse, you have to go back to these design agencies continually for content updates.

    With us, we help you make the right decisions for your business, and then build your website the way you want it, with all the features you need to maximize your profits, creating a consistent design and feel — one that, frankly, most other Calgary websites won’t ever have. That’s because our websites include:

    • Maintenance: while lots of Wordpress and CMS templates do provide out-of-the-box customization, the cookie-cutter designs will eventually deviate from what you have in mind for your design.
    • Performance: we optimize your website for speed and performance, ensuring it loads quickly and efficiently on all devices.
    • SEO: we optimize your website for SEO, ensuring it is found by search engines and ranked highly in search results.
    • Accessibility: we ensure your website is accessible to all users, including those with disabilities.
    • Security: we ensure your website is secure and protected from hackers and other threats. If you have a Wordpress website, you’ll have to know your IT to lock down the website or your website will get hacked and taken down indefinitely (our first client, prestigemedispa.ca, got hacked and taken down indefinitely because they didn’t know their IT, hence they came to us).

    Our full list of features details all the other benefits and features we offer, so once you’re ready to kickstart your new website, request a quote and we’ll get you started the right way.

Still Have Questions

Get in touch and we'll answer any questions you have about our web design services.